Five components of emotional intelligence at work
Energy levels

Acts of kindness release a hormone called serotonin which generates a feeling of calmness and can even boost self-esteem.
Positive perspectives

Kindness also encourages the release of oxytocin which encourages optimism, lowers blood pressure, and promotes cardiovascular health.
Wellbeing

When you are kind, serotonin is released into your system. Serotonin is the 'feel-good' chemical in our brain that generates happiness.
Empathy

The ability to understand the emotional makeup of other people.
Social skills

Proficiency in managing relationships and building networks.
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