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Reporting concerns

Children

Call the Central Referral Team on 01554 742322.

Our office opening times are 8:45am - 5.00pm Monday to Thursday and 8:45am - 4:30pm Friday.

If the child is in immediate danger then please contact Dyfed Powys Police: 0845 330 2000

Adults

Call Delta Wellbeing on 0300 333 2222 (available 24hrs, 7 days a week).

If immediate help is needed dial 999. In an emergency you should always call 999.


You should not try to sort the matter out yourself, or confront an alleged abuser.

Do not worry about being mistaken. It is better to tell someone who knows about protecting children, young people or adults than it is to say nothing.


What if a child, young person or adult tells me that they're being abused?

  • Show that you are listening and that you are taking the matter seriously.
  • Write down what you have heard using the exact words where possible.
  • Explain that you will need to share what you have been told with someone who knows about protecting children, young people and adults.
  • Ring Social Services and tell them what you know.

What should I do if I am worried about someone's behavior towards a child, young person or adult?

  • Don't dismiss your concerns or leave it to someone else to take action.
  • Call the numbers above and tell them what's worrying you. 

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